Last updated: June 11, 2019
Hotcerts, Inc (“us”, “we”, or “our”) operates the https://hotcerts.com website and the
Hotcerts mobile application (the “Service”).
This Privacy Policy informs you of our policies regarding the collection, use and
disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy
Policy.
We use your Personal Information for providing and improving the Service. By using the
Service, you agree to the collection and use of information in accordance with this policy.
Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy
Policy have the same meanings as in our Service Terms of Use.
For more information about our use of Cookies, please see Hotcerts’s Cookie
Policy.
Information Collection, Use and Retention
While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you. Personally
identifiable information may include, but is not limited to, your email address, name, phone
number, postal address (“Personal Information”). In addition, we track your progress on
particular Service courses or programs to help you pick up where you left off and track
which courses you have completed.
We collect this information for the purpose of providing the Service, identifying and
communicating with you, responding to your requests/inquiries, servicing your purchase
orders, and improving our products and services.
We retain personal data during any period in which you have expressed an interest in our
products and services, for as long as you have an account with us in order to meet our
contractual obligations to you, and for six years after that to identify any issues and
resolve any legal proceedings. We may also retain aggregate information beyond this time for
research purposes and to help us develop and improve our services. You cannot be identified
from aggregate information retained or used for these purposes.
Organization Data
If you are using the Service through your organization (employer, school, etc.), your
organization will be able to see information about you including, without limitation, your
name, your progress on courses, and information about your activities using the Service.
Contact your organization’s administrator if you have any questions about what information
they can see and what they are able to do with it.
Log Data
We may also collect information that your browser sends whenever you visit our Service or
when you access the Service by or through a mobile device (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”)
address, browser type, browser version, the pages of our Service that you visit, the time
and date of your visit, the time spent on those pages and other statistics.
When you access the Service by or through a mobile device, this Log Data may include
information such as the type of mobile device you use, your mobile device unique ID, the IP
address of your mobile device, your mobile operating system, the type of mobile Internet
browser you use and other statistics.
In addition, we may use third party services such as Google Analytics that collect,
monitor and analyze this type of information in order to increase our Service’s
functionality. These third party service providers have their own privacy policies
addressing how they use such information.
Please see the section regarding Location Information below regarding the use of your
location information and your options.
Location Information
We may use and store information about your general location depending on the permissions
you have set on your device. We use this information to provide features of our Service, to
improve and customize our Service. You can enable or disable location services when you use
our Service at any time, through your mobile device settings.
Do Not Track Disclosure
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your
web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of
your web browser.
Public Forums
The Service may make message boards, news groups and/or other public forums available to
its users. Any information that is disclosed in these areas becomes public information and
you should exercise caution when using these and avoid posting any personal information on
these public forums. In addition, if you reach out to any authors directly in connection
with any content on the Service, such author will have access to your contact
information.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide
the Service on our behalf, to perform Service-related services and/or to assist us in
analyzing how our Service is used.
These third parties have access to your Personal Information only to perform specific
tasks on our behalf and are obligated not to disclose or use your information for any other
purpose. Such third party service providers fall into the following categories: payment
processors, hosting service providers, analytics service providers, and marketing/email
providers.
Payment processing
Payment details you provide will be encrypted using secure sockets layer (SSL) technology
before they are submitted to us over the internet. Payments made on the site are made
through our payment gateway provider. You will be providing credit or debit card information
directly to the operator which operates a secure server to process payment details,
encrypting your credit/debit card information and authorizing payment. Information which you
supply is not within our control and is subject to the operator’s own privacy policy and
terms and conditions.
Communications
We may use your Personal Information to contact you with newsletters, marketing or
promotional materials and other information that may be of interest to you. You may opt out
of receiving any, or all, of these communications from us by following the unsubscribe link
or instructions provided in any email we send or by contacting us.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena or
if we believe that such action is necessary to comply with the law and the reasonable
requests of law enforcement or to protect the security or integrity of our Service.
Business Transaction
If Hotcerts, Inc is involved in a merger, acquisition or asset sale, your Personal
Information may be transferred as a business asset. In such cases, we will provide notice
before your Personal Information becomes subject to a different privacy policy.
Security
The security of your Personal Information is important to us, and we strive to implement
and maintain reasonable, commercially acceptable security procedures and practices
appropriate to the nature of the information we store, in order to protect it from
unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of
electronic storage is 100% secure and we are unable to guarantee the absolute security of
the Personal Information we have collected from you.
International Transfer
Your information, including Personal Information, may be transferred to — and maintained
on — computers located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ than those from your jurisdiction.
The data that we collect from you will primarily be stored in the United States.
If you are located outside United States and choose to provide information to us, please
note that we transfer the information, including Personal Information, to United States and
process it there.Where your personal information originates in the European Economic Area
(“EEA”) or Switzerland and is transferred outside the EEA, we will take all steps reasonably
necessary to ensure that your data is subject to appropriate safeguards, such as relying on
a recognized legal adequacy mechanism, and that it is treated securely and in accordance
with this Privacy Policy.
Your consent to this Privacy Policy followed by your submission of such information
represents your agreement to that transfer.
If you are a European Union resident, under General Data Protection Regulation (GDPR),
you have the right under certain circumstances:
to be provided with a copy of your personal data held by us;
to request the rectification or erasure of your personal data held by us;
to request that we restrict the processing of your personal data (while we verify or
investigate your concerns with this information, for example);
to object to the further processing of your personal data, including the right to object
to marketing;
to request that your provided personal data be moved to a third party.
You may exercise those rights by emailing Hotcerts at privacy@hotcerts.com.
If you are using the Service through your organization, the organization is the Data
Controller for purposes of GDPR. You must exercise these rights by contacting your
organization’s administrator in charge of the Service.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on
a third party link, you will be directed to that third party’s site. We strongly advise you
to review the privacy policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies
or practices of any third party sites or services.
Children’s Privacy
Our Service is not designed for use by anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian and you learn that your Children have provided us with
Personal Information, please contact us. If we become aware that we have collected Personal
Information from children under age 13 without verification of parental consent, we take
steps to remove that information from our servers.
Changes To This Privacy Policy
This Privacy Policy is effective as of June 11, 2019 and will remain in effect except
with respect to any changes in its provisions in the future, which will be in effect
immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should
check this Privacy Policy periodically. Your continued use of the Service after we post any
modifications to the Privacy Policy on this page will constitute your acknowledgment of the
modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through
the email address you have provided us, or by placing a prominent notice on our
website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at
support@hotcerts.com.